We ship worldwide from our London warehouse! Delivery times vary:

UK: 2-5 business days (Express: 1-2 days)
Europe: 5-10 business days
North America: 7-14 business days
Rest of World: 10-21 business days

All orders include tracking. You’ll get tracking info as soon as your order ships.

We offer a 30-day return policy from delivery date. Items must be:

• Unused and in original condition
• In original packaging with all accessories
• Accompanied by your order number

Some items (like personalized products or opened software) can’t be returned for hygiene/security reasons. Defective items are replaced immediately at our cost.

View our full Returns Policy →

Yes! Most EliCare gadgets come with a 2-year warranty against manufacturing defects. Some electronic items have different warranty periods—check individual product pages for specifics.

If something goes wrong within the warranty period, contact us with your order number and a description of the issue. We’ll help you through the warranty claim process.

Note: Warranties don’t cover damage from misuse, accidents, or normal wear and tear.

Absolutely! We love helping customers find the perfect gadget. Here’s how we can help:

1. Product Recommendations: Email us at elicare@atomicmail.io with what you’re looking for and we’ll suggest options

2. Comparison Advice: Not sure between two similar products? We’ll give you the honest pros and cons

3. Compatibility Questions: Will it work with your existing setup? Just ask!

We’re gadget enthusiasts who actually use our products, so we give real-world advice, not just sales talk.

Yes, we offer volume discounts for:

• Corporate gifts or employee rewards
• Event goodie bags
• Resellers and small retailers
• Large personal orders (like outfitting a whole camping group)

Contact us at bulk@elicare.store with what you’re interested in and quantities needed. We’ll get back to you within 24 hours with pricing.